7ezbdt's Privacy Policy

1 Introduction and Scope of Policy

7ezbdt is a trusted online betting and casino platform operating for players in Bangladesh. By creating an account, playing games or using services on our platform, you are considered to have given full consent to the terms of this privacy policy.

This privacy policy applies to 7ezbdt's website (7ezbdt.lat), mobile application and all related digital services. The purpose of this document is to clearly inform you about what types of information we collect, why we collect it, how we use it and what steps we take to protect your information.

We believe transparency about information is the foundation of a healthy user-platform relationship. That is why our privacy policy is written in plain, clear language so that every Bangladeshi user can easily understand it.

2 Information We Collect

7ezbdt collects the following types of information from you:

2.1 Personal Identity Information

• Full name and date of birth
• National ID card or passport number (for verification purposes)
• Email address
• Mobile number
• Residential address

2.2 Financial Transaction Information

• bKash, Nagad, Rocket or Upay account details (only the portion required for transactions)
• Relevant bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, time and amount

2.3 Gaming Activity Information

• Bet history and game logs
• Win and loss records
• History of bonus and promotional benefit usage
• VIP tier progress and points records

2.4 Technical Information

• IP address and device type
• Browser name and version
• Operating system
• Login time and session information
• Browsing patterns and click history on the site

3 How We Collect Information

7ezbdt collects information in the following ways:

3.1 Directly Provided

You provide information directly during account registration, the verification process, deposit or withdrawal requests, and when receiving customer support services. We store this information to provide our services.

3.2 Automatic Collection

Some information is collected automatically while you use our platform, such as your device and browsing information through cookies, web beacons and log files. This helps us improve the platform's performance and prevent fraud.

3.3 Received from Third Parties

We may receive relevant information from payment processors, identity verification services and anti-fraud service providers. This information is used solely to ensure the security of your account.

4 Purpose of Using Information

7ezbdt uses the information collected for the following purposes:

4.1 Account Management and Verification

We use your identity information to create, manage and secure your account. This information is also required for age verification (confirming 21+) and completing the KYC (Know Your Customer) process.

4.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay or bank transfer. This information helps maintain the rules of a minimum deposit of ৳100 and a minimum withdrawal of ৳500.

4.3 Platform Improvement and Personalisation

By analysing your gaming preferences, we can further improve your experience. We use your activity information to recommend relevant games, bonus offers and promotions for you.

4.4 Fraud Prevention and Security

Information is analysed to identify suspicious activity, prevent multiple accounts and comply with anti-money laundering (AML) regulations.

4.5 Customer Support

Relevant account information is used to enable our 24/7 Bengali-language live chat support team to resolve your issues quickly.

4.6 Fulfilling Legal Obligations

Information is stored and used as needed to comply with applicable laws and regulations, follow regulatory authority directives and respond to legal processes.

5 Sharing Information with Third Parties

7ezbdt does not sell your personal information to third parties for commercial purposes. However, information may be shared with the following parties in limited circumstances:

5.1 Payment Service Providers

Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay and banking partners. These parties are governed by their own privacy policies.

5.2 Technology and Game Providers

Game provider companies on our platform (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming) may receive the minimum information necessary for technical services.

5.3 Law Enforcement Authorities

Required information may be provided on the basis of a valid legal order, court direction or regulatory body request. We are legally obligated in such cases.

5.4 Fraud Prevention Services

Limited information may be shared with recognised identity verification and anti-fraud service providers under strict confidentiality agreements.

Your personal information is not shared with any party other than those mentioned above. Data Processing Agreements are in place with all third parties.

6 Cookies and Tracking Technology

7ezbdt's website uses cookies and similar technologies to improve your experience and ensure the platform functions properly.

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions, ensuring security and storing information in your cart. Without them, the website will not function properly.

6.2 Performance Cookies

These cookies help us understand how users are using the platform. The information collected is analysed in aggregate form and is not used at an individual level.

6.3 Functionality Cookies

These cookies are used to remember your language preferences, settings and personalised experience.

6.4 Cookie Controls

You can control or disable cookies by changing your browser settings. Keep in mind, however, that disabling some cookies may cause certain features of the platform to not work properly.

7 Data Protection and Security

7ezbdt uses industry-standard security technology to ensure the safety of your information:

• SSL Encryption: Our entire platform is protected by 256-bit SSL encryption. All data transmitted from your browser to our servers is encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Secure Data Centres: Strict physical and digital security measures are in place at our servers and data centres.
• Regular Security Audits: Our systems are regularly tested by third-party security experts.
• Access Controls: Only authorised staff may access user information for specific required purposes.
• Payment Security: All financial transactions are processed in accordance with PCI-DSS standards.

Nevertheless, no transmission of information over the internet is entirely risk-free. We provide the highest level of protection, but absolute security cannot be guaranteed. If you suspect a security breach, contact our support team immediately.

8 Data Retention Period

7ezbdt retains your information only for as long as necessary:

• Active Account Information: Retained for as long as the account remains active.
• After Account Closure: Certain information may be retained for a specified period after account closure to fulfil legal obligations.
• Financial Transaction Records: Retained for a set number of years in compliance with tax and regulatory requirements.
• KYC Information: Retained for a specified period in accordance with applicable law.
• Customer Support Records: Retained for a specified period for service quality improvement and dispute resolution.

Once the retention period ends, information is deleted or anonymised using secure methods.

9 Your Rights and Choices

As a registered user of 7ezbdt, you have the following rights regarding your information:

9.1 Right to Know

You have the right to know what information we have collected and are storing about you. You can contact our support team to request your information.

9.2 Right to Correction

If your account contains incorrect or outdated information, you have the right to have it corrected. You can update your information from your account settings or through the support team.

9.3 Request for Deletion

In certain circumstances you may request that your personal information be deleted. Keep in mind, however, that this request may not be possible to fulfil in cases of legal obligations or ongoing dispute resolution.

9.4 Right to Object to Processing

You may object to marketing communications or profiling. If you do not wish to receive promotional emails or messages, you can easily unsubscribe.

9.5 Right to Data Portability

If you would like to receive your information in a readable format, you can contact our support team.

To exercise any of the above rights, contact us via live chat or by email at [email protected]. We will try to respond to your request within 30 working days.

10 Privacy of Minors

7ezbdt strictly provides services only to those who are 21 years of age or older. We do not intentionally collect any information from minors.

Age verification is mandatory during the registration process. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please let us know at [email protected].

11 Policy Changes

7ezbdt reserves the right to update this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:

• Displaying a prominent notice on the platform
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of this page

If you continue to use the platform after the changes, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Live Chat: Use our live chat for direct support in Bengali, available 24/7.
• Email: [email protected]

We place the highest importance on protecting your information and are committed to resolving any concerns promptly and effectively.

You can also read our other policies: Terms & Conditions, Responsible Gaming, and About Us.